FAQs

Your Profile

• How do I create a new profile?
• How do I tag products on my post?
• What should I do if I have forgotten my password?
• Why has my Profile been suspended?

WeCoins

• How do I earn WeCoins?
• What are WeCoins?
• How can I use my WeCoins?
• How long should it take for my WeCoins to show in my dashboard?
• How many WeCoins do I need before I can use them for a gift voucher?
• When will my WeCoins expire?

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Monitoring & Reporting User Generated Content

• Do you monitor the user generated content on site?
• Are the personal endorsements legitimate?
• I’ve seen inappropriate content and / or an illegal product. How do I report it?

Troubleshooting

• How do I report a bug?

Privacy & Cookie Policy

• What is this ‘Cookie Policy’ about?
• How will you use my personal details?

Getting in touch

• Communication