FAQs

How does WeShop work?

• What makes WeShop so different?
• Am I taking money from my friends?
• Are the prices in my profile the same as the retailer’s?

Your Profile

• How do I open a new profile?
• How do I add products to my profile?
• How much does it cost to create a profile?
• What is the difference between your profile and a wishlist?
• How many products can I include in my profile?

Monitoring & Reporting User Generated Content

• Do you monitor the user generated content on site?
• Are the personal endorsements legitimate?
• I’ve seen inappropriate content and / or an illegal product. How do I report it?

Verified Users

• What is a verified account?
• Why does WeShop verify accounts?
• What kinds of account get verified?
• Why has my account not been verified?
• How to identify a verified WeShop account
• Can an account lose its verified status?

Temporarily Out of Stock and Discontinued Items

• What happens when a product is no longer available?

Troubleshooting

• How do I report a bug?

Sign In Problems

• What should I do if I have forgotten my password?

Blocked Profile

• Why has my Profile been blocked?

Privacy & Cookie Policy

• What is this ‘Cookie Policy’ about?
• How will you use my personal details?

Getting in touch

• Communication