OK. The first thing to do is check the spelling. After that, try using different search terms – it might be that the product you’re looking for is categorised differently. If that doesn’t work, it could be that the item is no longer available or that our current retail partners do not stock the item.
If you get in touch with a copy of the web link to the product on the retailer’s website that you are struggling to find on WeShop, we will try to work with that retailer to ensure that the item becomes available for you to add to your profile.